Keyholding Services

According to the Metropolitan, and City of London Police regulations, keyholders must be capable of attending their Premises within twenty minutes of being notified that their alarm has activated.

Are you sure you want to return to your premises, when it might be a false alarm?

You may be interested to learn that, for around 90p per day, you can entrust these duties to a team of PROFESSIONALS, based in Central London to take over this responsibility.

In the event of an alarm activation at your property our team of experienced personnel at our control centre would take the call from the alarm company, rather than you, or your friends, neighbours or work colleagues. Upon receipt of the call we would issue one of our response officers with the set of keys for your property, together with instructions previously written in conjunction with you during our initial survey of the property.

One of our response officers would then be dispatched immediately to the property, upon arrival, the response officer would, if applicable, conduct an external patrol of the property. If, on our arrival the property exhibits signs of intrusion, then police assistance would be sought and the property would only be entered in company with police officers. Assuming that there is nothing obviously wrong with the outside of your property, the response officer would enter the building following the written instructions.

He would then make his way to the alarm system and silence the alarm, taking note of the activated areas displayed on the keypad. The officer would then examine the area of the activation, if possible the problem would be rectified and the alarm system would be reset and the property re-secured. If the alarm system cannot be reset, the alarm company would be contacted for an out of hours engineer to repair the fault, at no time would the property be left unattended.

When we have finished on site a written report would be left for your attention this would detail what time we arrived, what we found, what we did about it and when we left site. The response officer would then immediately return the keys and instructions for your property back to the security of our control centre. On the next working day, our operational management team would contact you to follow up on the report and ensure everything was done to your satisfaction.

Call now for free and impartial advice on: 0800 848 8201

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Our security guards are uniformed, professionally trained to and hold a security licence from the S I A


We offer a wide range of security services operating in central London and Surrey.


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Due to the nature of our business, we are open 24 hours a day, feel free to contact us at your convenience